Lilien is the nation's leading provider of
technology-enabled business services. Our product offerings are
needs-driven; we'll only suggest a product to you if we believe
you need it. we are an HP-exclusive vendor, meaning that we
offer a broad range of Hewlett-Packard products and
complementary third-party products.
Lilien LLC Professional Services Group understands
that a successful engagement requires more than
just installing a hardware device or software package;
it requires people, process and technology working
together from both organizations to achieve a stated
set of objectives within a specified timeframe
and budget. All IT organizations are facing the
ever-expanding challenge of providing increasing
levels of service with the same or fewer IT dollars
and resources. Increased pressure to demonstrate
the value of the IT organization and IT projects
to senior management has created a difficult situation
for the IT professional; how to measure, track and report the value of the IT organization as
a whole, and for individual projects in particular.
Lilien LLC understands the pressures that IT
management and their staffs are under, and have
created a cadre of IT professional consultants
to assist you with these challenges.
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Our Professional Services Group delivers technical services
to enterprises of all sizes, from mid-sized enterprises
to divisions within global corporations. Each of the solutions we implement leverages our unique
Service
Delivery Packs(SDP) based on the ITIL framework, which includes
a Design and Discovery Workshop, Delivery Service followed
by a Knowledge Transfer Workshop. Within each Service
Delivery Pack are common tasks that offer you a complete
solution to your IT needs. Lilien LLC Service Delivery
Packs provide our clients with a set of fixed-price,
proven solutions designed to fulfill our clients most
common IT requirements. Our staff of Certified Professional
IT consultants is well trained in the
ADA Service Cycle Methodology, ITIL Service Delivery, and Support Delivery,
and can assess your current environment, develop a strategy,
develop an architecture and design based on the strategy,
and execute an impact analysis to ensure you understand
what impact the solution has on your business. Lilien
Systems can then build, install, configure, customize,
integrate and support the designed solution. In Fact,
a key element of the
ADA Service Cycle is the guarantee.
Lilien LLC will guarantee that if we perform the
Solution Assessment, Design and Deployment, we will assure
that the solution that our client has hired us to develop
will not become shelfware. Furthermore, we guarantee
that we will perform the services listed in the Scope
of Work for the price that is quoted, no matter how long
it takes.
These common service elements are then applied to each
of the solution building blocks that Lilien LLC provides.
Lilien LLC can design and implement infrastructure and security components to provide the platform basis
for implementing application solutions to meet your e-business
goals. Lilien LLC partners with a number of leading
technology providers, on whose products we base our solutions.
For more information, click here!
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