Testimonials

To help give you a sense of what it's like to work with Lilien, we offer the following testimonials from customers and technology partners, thus providing a 360 degree view.  Please read through these quotes, then contact us – we’d be happy to elaborate, or refer you to the appropriate customers and partners. 

Customer Testimonials:

"Lilien really has helped us coordinate our road maps with different vendors, to architect solutions. Lilien brings in people with deeper knowledge than our in-house expertise might have. Also, because we are in the Internet space and move so fast on ideas, we tend to need guidance. We do not always have the time to validate a technology that we are using; Lilien allows us to focus on our daily operations. We have been with them for six years now, trust they will give us the right advice and love their responsiveness...Lilien is not too big for us and not too small."

Director of Systems & Network Engineering
Internet company
Seattle/Tacoma

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"We're a city of over 100,000 people with 17 different operating organizations, and that gives us a challenging technology structure. I've been here for 17 years and I've seen it all in one way or another, I think. For the past 14 years, Lilien has helped us out significantly, such as moving to storage area networks with Citrix and centralized storage using VMware. Firms like Lilien, probably better than anyone, stay a little closer to the industry than we have time to. Over the years, I have seen Lilien know more than just the products they specialize in; they know how to configure things as a whole, and not in pieces or parts like some resellers. Lilien will come and do whiteboards with you and that is unique. They try to discover the best solution, and will pull the right resources and expertise when we need it. Business resumption and data replication are big areas in terms of the expertise and the timing we need to get there. Storage may be cheap but there is so much information out there exponentially, and how do you deal with that, store it, back it up and retrieve it? Everyone wants more and more for less, especially a local government like us. For the city to do its job, protecting our police in the field, making sure our citizens have safe, efficient power and clean water, this is what we do, how we are chartered: to protect citizens and their assets, and we need the technology to do that. Lilien understands that for sure."

CIO
City government
California's Central Valley

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"We were looking to update our configuration for new applications that we were using at the hospital. Lilien sold us on a set-up of blades, virtualization & storage area networks; they were very diligent in a process that took more than a year. They lobbied for HP resources on customer assessment and supplemented that with upfront service. The assessment allowed senior managers here to look forward as far as the configuration and costs that Lilien proposed. No other offering came close to them. Being a community hospital, we usually use a low-bidder policy, but we found great value in Lilien's services, especially when the service came bundled with the hardware. Lilien's designing, building, training and support quickly developed into a close partnership. One last thing - implementation could have been difficult with the data center construction that was occurring simultaneously, but Lilien was flexible and patient."

Network Manager
Community hospital
California's Central Valley

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"I want to thank Lilien for all the hard work that has been put in (and is being put in) for our Center of Excellence project. I just came from the data center, and Lilien's team is working cohesively and are partnering better than I have seen with any of our previous partners."

Senior IT Operations Manager
Software manufacturer
San Francisco Bay Area

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"We're a full HP shop - Hewlett-Packard servers, storage, consulting services. We want to keep our vendors to a minimum. We don't want to spend time tracking down vendors and cross-patching data centers. We have a product that has a sensitive profile in terms of the information flow, so we don't want too many cooks in the mix. We've been a Lilien customer for five years now. They're the only integrator we use. The Lilien link with HP is very strong and has existed a long time. We're real time, so fast and reliable are what we need, and that is what we get from Lilien. We pick up the phone to them and we don't have to explain who we are and what we do. They understand our uptime requirements and especially our need to be always on. We are in a highly competitive commodity business, selling and distributing information and press releases, so for us, continuity is crucial. Twenty-four-hour Web and data backup are crucial. No one wants an expensive failure because even after it is fixed, customers just won't come back. I would hate to be CIO when something like that happens, and using Lilien, I don't expect it ever will happen."

CIO
Multi-national internet company
San Francisco

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"I just wanted to tell you all how much we appreciate your hard work with the large order we placed - things went very smoothly, the equipment arrived either on time or ahead of schedule, your accuracy and hard work has been passed on in our supply-chain, and our IT group is now ahead of schedule in our deliverables to our software delivery teams which in turn will help us deliver our products and services to final customers on time. We appreciate your teamwork in helping us achieve our goals."

Manager, Network Infrastructure
Internet company
Seattle/Tacoma

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Technology Partner Testimonials:

""I've been at HP now for 25 years, and I have worked closely with Lilien for eight years, and I have to say their knowledge base is incredibly deep. These days, running as an independent VAR and as a trusted adviser is as important as offering the best solutions. Lilien has made that transition look easy. I talk to our customers every day and the Lilien team really cares about the partner adding real value. I see a lot of consolidation around, the concept of saving room, the green theory and efficient use of power. And I see companies out there running older apps who want to go to a more open environment, less SQL and more open source. They want to transform their environment to a mission critical one that is available anywhere, not just via Dell. The Lilien reps make that happen in a very concrete way. Lilien on enterprise has it all, and their sales reps are so good.""

Lorraine Battipede
End User Sales Specialist
Hewlett-Packard
San Jose, CA

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"The Lilien folks can walk into an HP shop and know exactly what the opportunities are for the customer. They get it. They show you how to do more with less and create a great return on investment. They also show clients how independence and intelligence will make a valuable experience. Many companies do not have longevity in this business but Lilien does. Lilien continuously invests in talent, technology and training. Their biggest passion is making sure you get what you paid for, and more. They manage the process of change and keep you one step ahead. They are passionate about all this, and that drives their business."

Rick Alvarez
Senior Vice President and General Manager of Hewlett Packard Solutions Division
Avnet Technology Solutions (Distributor)
Phoenix, AZ

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"I've had the opportunity to partner with Lilien for many years. They have been preaching the benefits of virtualization for about as long as anyone, and were one of the first to really understand how virtualization touched so many parts of the network - servers, apps, storage, facilities, new project rollouts, disaster recovery and high availability solutions. In order to achieve the flexibility that an internal or external cloud promises, you have to understand and rethink provisioning, change control processes, the way you allocate IPs to servers, and how your applications are built and deployed. In Lilien, we get a partner that has made significant investments in their virtualization service delivery practice and can fully address these aspects. They help customers align people, process, and technology to deliver a flexible environment that can respond to the dynamic enterprise business requirements."

Justin Hoffman
District Manager, Enterprise Accounts
VMware
Pacific Northwest

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