Professional Services
Get the Most Out of Your Data Center
When you are tasked with doing more with less, it is essential to align IT infrastructure with your business needs. With technology evolving rapidly, you need a solution integration partner with the business vision, commitment and technical expertise to deliver right-fit solutions that solve today’s technology challenges while preparing for tomorrow’s business opportunities.
Right-fit is a Lilien philosophy that is the cornerstone of every engagement. 27 years of building and maintaining strong relationships with world-class technology vendors have given us this unique ability and made it one of our key differentiators. We listen to our customers’ business needs and leverage our deep expertise to tailor products and solutions that deliver results now and for the future, while providing thought leadership on emerging technologies and best practices.
Lilien’s Professional Services Group delivers value throughout the development process. We drive innovation with consulting on the front end, execute with competent implementation and management, and maximize your ROI on the back end.
Consulting
Engage Lilien upstream to establish the best plan for your IT infrastructure. We can help you set strategy, determine the proper steps for transforming your data center, integrate the technologies that will have the most impact, and establish best practices. We understand the Cloud, including evolving benefits and challenges, and the opportunities it presents for your unique business requirements.
Lilien’s Technology Roadmap Services help you develop short and long term plans, enabling you to meet key business objectives. We offer assessments and strategic planning for virtually every major function across the data center, with focus on data availability, recovery, security and management. We are sensitive to your existing environment, resources and talent, and strive for optimal total cost of ownership (TCO).
Integration / Execution
Lilien offers a broad range of products and solutions, drawing from the leading vendors within the infrastructure. Check out our experience and in-house certifications – we are your best choice for selecting and implementing key technologies.
Our team is ready to manage projects and allow you to focus on day-to-day operations. For example, our Microsoft Services provide migration expertise for Microsoft Exchange 2010, delivering not only transparent execution at a reasonable cost, but also an optimized solution.
For longer term help without the investment and risk associated with FTE’s, Lilien offers Staff Augmentation Services with competent, experienced and focused personnel.
Solution Assurance
Upon implementation, Lilien’s Professional Services Group is available to ensure you get the most out of your solution on a continued basis. Solution testing, run book documentation, system improvement recommendations, best practices alignment and other quality assurance activities help optimize operations and lead to piece of mind. Our Solution Assurance Program provides regularly-scheduled assessments, and enables top performance and longevity of your systems.
Support
Lilien offers a single point of contact for your support contracts at no extra cost. If an issue arises, our dedicated and experienced Service Contract Department will respond quickly with the appropriate resource, whether your contract is with Lilien, HP, VMware or other manufacturer.
Deep Expertise
Lilien’s Professional Services has you covered across the data center, with deep expertise in:
- Blades and Server Solutions
- Mission Critical / Unix Systems
- Infrastructure Virtualization
- Storage Area Networks and Storage Arrays
- Data Management and Integration
- Database and Business Intelligence
- Backup, Archive and Restore
- System Availability and Recovery
- Data Center Networking and Security
For more detail on specific services we provide in these areas, see our list of standard services.
While our customers may vary in size or by industry, they all have one thing in common: Each has experienced high levels of customer satisfaction with every interaction; each has benefited from Lilien’s right-fit approach. Give us a call and size us up – we look forward to discussing how you can achieve the best infrastructure for your organization.
